A product led customer success platform

Support both your customers and your customer success/education teams, at the right time, with the right message to increase conversions, reduce churn and drive revenue.

How it works

Sidewire combines user behaviour data with your CRM and data warehouse data to build a current view of the customer to help prioritize and nudge when the time is right.

Merge data

Combine user behaviour data with CRM and data warehouse data to build actionable insights.


Powerful segmentation helps understand what is need when for each customer.


Tailor the message for each customer and CX team member based on what is needed.

Automate (no-code)

Based on algorithms you build with no-code, determine what happens, for who, when, and where.

The insights you need to meet your targets

Sidewire makes sure you know who you should be talking to, when you should be talking to them, and what they want to talk about.

Reach out with the right message at the right time

No more generic messaging that doesn’t add value for the customer. Sidewire enables you to automate highly personalized messaging for each customer when needed most to maximize impact.